Access drop-in support
What to expect at a drop-in
Whether you choose to attend one of our face-to-face drop-ins or our online drop-in, you’ll be able to speak confidentially, one-to-one, with a specialist domestic abuse support worker.
You’ll have the opportunity to talk about your situation at your own pace. We’ll listen without judgement, discuss your options, and help you decide what support feels right for you.
We promise to believe you, to never judge you and to keep things confidential.
We will give you support and advice, and create a safety plan for you to help you stay safe.
Asking for help is an incredibly brave thing to do and it’s the first step on your journey towards freedom.
SATEDA will commit to being with you on the rest of your journey for as long as you need us to be, but we will never force you to continue or make you accept our help and support.
NEW: Online Drop-In Support
A confidential space to speak with a specialist domestic abuse support worker from wherever you feel safest.
Choose the session you’d like to attend below. Once you’ve booked, you’ll receive everything you need to join the Online Drop-In.
Every Wednesday
12.30pm – 2.30pm
- Access support from home or another safe place.
- Book your space in just a few clicks.
- Speak confidentially with one of our specialist support workers.
- Get advice, safety planning and information about further support.
- Ideal if you can’t attend one of our face-to-face sessions.
Face-to-face drop-ins
You can find us at ‘drop ins‘ which are run by SATEDA, where we offer our services and refer you to other agencies depending on the type of support you need. If you need confidential help about domestic abuse matters, you’ll be able to find our support workers at the following drop ins:
Visit us at our hub
Heather House in Sittingbourne
Monday 9.30am-12.30pm
-Domestic abuse support drop in
Wednesday 9.30am-12.30pm
-Clothing support drop in
Friday 1-3pm
-Domestic abuse + Clothing support drop in
Faversham
Umbrella Centre
Thursday 9.30-11.30am
One stop shops
You can also find us at ‘one stop shops‘ which have multiple agencies under one roof: legal services, housing, police and community wardens. You could potentially visit everyone you need in one place at one time. Our Support2Court team attends the following one stop shops:
Canterbury
at Kingsmead Family Hub (formerly Riverside Children’s Centre)
Thursday 9.30am – 12.30pm
*We attend Canterbury OSS fortnightly, on the 1st and 3rd weeks of the month. Please contact us if unsure, before you set off.
Ashford
at Willows Family Hub (Brookfield Road)
*We attend Ashford OSS fortnightly, on the 2nd and 4th weeks of the month. Please contact us if unsure, before you set off.
Tuesday 9.30am – 12pm