Find a drop in centre
What to expect at a drop in
Drop ins are located in private spaces where you can speak one to one with a Community IDVA (Independence Domestic Violence Advocate).
You will be asked to share your story with one of our team, who will also do a risk assessment with you to help decide what support you need.
We promise to believe you, to never judge you and to keep things confidential.
We will give you support and advice, and create a safety plan for you to help you stay safe.
Asking for help is an incredibly brave thing to do and it’s the first step on your journey towards freedom.
SATEDA will commit to being with you on the rest of your journey for as long as you need us to be, but we will never force you to continue or make you accept our help and support.
Drop ins
You can find us at ‘drop ins‘ which are run by SATEDA, where we offer our services and refer you to other agencies depending on the type of support you need. If you need confidential help about domestic abuse matters, you’ll be able to find our support workers at the following drop ins:
Visit us at our hub
Heather House in Sittingbourne
Monday 9.30am-12.30pm
-Domestic abuse support drop in
Wednesday 9.30am-12.30pm
-Clothing support drop in
Friday 1-3pm
-Domestic abuse + Clothing support drop in
Please note: no drop-ins are running 6-11 April. We will be back on Monday 13 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.
Faversham
Umbrella Centre
Thursday 9.30-11.30am
Please note: no drop-ins are running 6-11 April. We will be back on Thursday 16 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.
Sittingbourne
at the Job Centre
Friday 9.30am – 12.30pm
Please note: no drop-ins are running 6-11 April. We will be back on Friday 17 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.
Sheerness
at the Job Centre
Monday 9.30am – 12pm
Please note: no drop-ins are running 6-11 April. We will be back on Monday 13 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.
Maidstone
at Southborough Family Hub (formerly Sunshine Children’s Centre)
Wednesday 12.30pm – 2.30pm
Please note: no drop-ins are running 6-11 April. We will be back on Wednesday 15 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.
Maidstone
at Trinity House
Friday 10am – 12pm
Please note: no drop-ins are running 6-11 April. We will be back on Friday 17 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.
One stop shops
You can also find us at ‘one stop shops‘ which have multiple agencies under one roof: legal services, housing, police and community wardens. You could potentially visit everyone you need in one place at one time. Our Support2Court team attends the following one stop shops:
Gillingham
at the Sunlight Centre
Tuesday 9.30am – 12pm
Please note: we shall not be attending the one stop shops from 6-11 April. We will be back on Tuesday 14 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.
Maidstone
at Trinity House
Tuesday 9.30am – 11.30am
Please note: we shall not be attending the one stop shops from 6-11 April. We will be back on Tuesday 14 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.
Canterbury
at Kingsmead Family Hub (formerly Riverside Children’s Centre)
Thursday 9.30am – 12.30pm
*We attend Canterbury OSS fortnightly, on the 1st and 3rd weeks of the month. Please contact us if unsure, before you set off.
Please note: we shall not be attending the one stop shops from 6-11 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.
Ashford
at Willows Family Hub (Brookfield Road)
*We attend Ashford OSS fortnightly, on the 2nd and 4th weeks of the month. Please contact us if unsure, before you set off.
Tuesday 9.30am – 12pm
Please note: we shall not be attending the one stop shops from 6-11 April.
If you need help during this time, please use Livechat through the website, or call our advice line on 01795 417251.