Find a drop in centre
What to expect
No matter how you first get in touch with us, you will first have a chat with one of SATEDA’s experienced team members.
You will be asked to share your story with one of our team, who will also do a risk assessment with you to help decide what support you need.
We promise to believe you, to never judge you and to keep things confidential.
Depending on your situation and what you would like to do, we will offer you access to the various types of support that SATEDA provides, as well as sign posting or referring to other agencies that could help you.
We will also create a safety plan for you to help you stay safe.
Asking for help is an incredibly brave thing to do and it’s the first step on your journey towards freedom.
SATEDA will commit to being with you on the rest of your journey for as long as you need us to be, but we will never force you to continue or make you accept our help and support.
Find a local centre
Drop ins
You can find us at ‘drop ins‘ which are run by SATEDA, where we offer our services and refer you to other agencies depending on the type of support you need. If you need confidential help about domestic abuse matters, you’ll be able to find our support workers at the following drop ins:
Faversham
Umbrella Centre
*This drop in is available by booking only. Please make a booking by using the link below or call our office number at 01795 417251 for more information.
Thursday 9.30-11.30am
Sittingbourne
at The SATEDA Hub at Heather House
Wednesday 9am-12pm | Friday 11am-2pm
Maidstone
at Southborough Family Hub (formerly Sunshine Children’s Centre)
Wednesday 12.30pm – 2.30pm
Maidstone
at Trinity House
Friday 10am – 12pm
‼️Temporarily cancelled due to flooding in the building.
Please check this page for updates – we hope to be back very soon.
If you need support, please attend our other Maidstone drop in at Southborough Hub on Wednesday 12.30–2.30pm.
One stop shops
You can also find us at ‘one stop shops‘ which have multiple agencies under one roof — legal services, housing, police and community wardens — so you could potentially visit everyone you need in one place at one time. Our Support2Court team attends the following one stop shops:
Maidstone
at Trinity House
Tuesday 9.30am – 11.30am
‼️Temporarily cancelled due to flooding in the building.
Please check this page for updates – we hope to be back very soon.
If you need support, please attend our Medway OSS on Tuesday 9.30am-12pm.
Canterbury
at Kingsmead Family Hub (formerly Riverside Children’s Centre)
Thursday 9.30am – 12.30pm